A SECURE CONFERENCING PLATFORM FOR MARKET RESEARCH

Author: Amanda Paull

Dialsmith is a Member of ZoomGov for Secure Online Research

This high-security platform for web conferencing is used by fewer than 1% of all accounts. ZoomGov was designed to serve sensitive areas of the US Government. We use this same technology for all our online qual research: online focus groups, virtual IDIs and online dial groups.

Why we use it – Using the same encryption as the Pentagon gives peace-of-mind to our clients. In addition, the video and audio quality is far superior.

How this is different from the standard, commercial web conferencing – ZoomGov is built on a different technology platform, GovCloud, which is used by US intelligence agencies, the Department of Defense, the CDC, and many more. ZoomGov is also compliant with FedRAMP, HIPAA, & Dept of Defense security guidelines.

Why it’s good for our clients – Through us, our clients can confidently and securely conduct any form of online research—including for projects which require a high level of security or confidentiality.

➠ Sensitive advocacy and political message testing

➠ High-profile litigation and jury research

➠ Patient healthcare research interviews

➠ Pre-release media research (movies, TV pilots, CEO speeches)

➠ Testing of sensitive or copyrighted materials

This robust level of security and encryption is your safeguard. It ensures clients and stakeholders that the important content you are testing will remain under your control.

Do you use the commercial version of Zoom? We have some best practices for you to ensure you are leveraging their security features. Check it out here➤