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moment to moment qualitative research playbook best practices

The Ultimate Dial Testing Research Playbook

Being in the market research biz, we tend to know the questions people are going to ask even before they ask them. Take, for example, our free, downloadable Dial Testing Research Playbook… What’s a Dial Testing Playbook? Well, dial testing is what we do here at Dialsmith so we know […]

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Elephant memory

Your Memory Stinks: HOW FLAWED RECALL & MEMORY BIAS POLLUTE MARKET RESEARCH AND WHAT CAN BE DONE ABOUT IT

PART I | WHO ARE WE AND WHY ARE WE DOING THIS? Recall and memory. Tricky things. Especially for market researchers. The market research industry has traditionally relied upon recall- and memory-based methods for gathering feedback and insights. But there’s a ton of evidence out there that calls into question […]

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reasons to believe

7 Examples of Reasons To Believe (RTB)

When creating reasons to believe, the rule of QUALITY over quantity prevails. And you gotta test them!   One (or 2) Reasons to believe (RTBs) that are highly believable are a lot more compelling than several that are loosely related.  When in doubt, test them to make sure they’re compelling […]

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