DIAL LOG

Online Trial Research: Why Privacy and Security Can’t Be an Afterthought

How to Ensure Project Security for Online Litigation Research One thing that’s clear from our work with jury research consultants over the years: Privacy and confidentiality for their studies is paramount. We do our fair share of litigation research at Dialsmith. Historically, it’s been in-person, but recently, more and more, […]

Comments Off on Online Trial Research: Why Privacy and Security Can’t Be an Afterthought | Read More ›

Brett Watkins, L&E Research | Ep. 32

On this episode of Audible Insights, I talk with Brett Watkins, president of L&E Research. This conversation wraps our series, discussing face-to-face market research, or #FaceToFaceMRX. Brett and I discuss the origins of L&E, how his company weathered 2020, and Brett’s outlook for 2021 and beyond. As a veteran of the market research industry, and someone deeply involved with in-person research, Brett has a unique and valuable perspective on what’s coming next and how best to prepare for, and capitalize, on it.

Comments Off on Brett Watkins, L&E Research | Ep. 32 | Read More ›
recall and memory bias in market research

[SPECIAL FEATURE]
HOW FLAWED RECALL & MEMORY BIAS POLLUTE MARKET RESEARCH AND WHAT CAN BE DONE ABOUT IT

Dialsmith is publishing this series of articles in partnership with ESOMAR’s Research World Connect. This series is part of a broader program, developed and sponsored by Dialsmith, centered on exposing the challenges around recall- and memory-bias in market research. The program consists of a series of discussions with experts from the […]

Comments Off on [SPECIAL FEATURE]
HOW FLAWED RECALL & MEMORY BIAS POLLUTE MARKET RESEARCH AND WHAT CAN BE DONE ABOUT IT
| Read More ›

Why Online Qualitative Research Is So Important Right Now

Why Online Qualitative Research Is So Important Right Now   Online qualitative methods are being adopted across the globe: everything from product development to messaging, virtual focus groups and online dial testing. There are effective ways to accomplish what you traditionally have done in-person(eg: projective exercises). A little ingenuity and […]

Comments Off on Why Online Qualitative Research Is So Important Right Now | Read More ›

Julia Eisenberg, Aspen Finn | Ep. 31

Welcome to the Audible Insights Podcast. On this episode of the Audible Insights podcast, I speak with Julia Eisenberg, Executive Vice President at Aspen Finn strategy and insight. Julia and I discuss their new rebrand, and by new, I mean brand new (no pun intended) as they just launched the Aspen Finn brand this past week as the strategy and research consulting arm of 20/20 Research. That being the case, the timing was perfect to hear Julia expound upon their rebranding, messaging and repositioning process.

Comments Off on Julia Eisenberg, Aspen Finn | Ep. 31 | Read More ›

Our New Online Qual Team is Bucking Convention

Start an Online Qual Business DURING a Pandemic!? Well, as our Gina Derickson says, “why now; why not?” In this short conversation, our founder David and VP of Research Gina discuss starting a new qualitative business during challenging times and where the heck the name Lillian Labs came from. Check […]

Comments Off on Our New Online Qual Team is Bucking Convention | Read More ›
Audible Insights Podcast - Sarah Kotva, Fieldwork

Sarah Kotva, Fieldwork Inc. | Ep. 30

On this episode of the Audible Insights podcast, I speak with Sarah Kotva, Executive Vice President at Fieldwork. To say 2020 has been a challenging year for the focus group business would be a massive understatement. But challenges like this can bring resiliency and adaptation in response, and Sarah and I discuss how Fieldwork has risen to meet the challenges of the pandemic and how they are preparing to safely return to in-person qualitative research.

Comments Off on Sarah Kotva, Fieldwork Inc. | Ep. 30 | Read More ›
Elephant memory

Your Memory Stinks: HOW FLAWED RECALL & MEMORY BIAS POLLUTE MARKET RESEARCH AND WHAT CAN BE DONE ABOUT IT

PART I | WHO ARE WE AND WHY ARE WE DOING THIS? Recall and memory. Tricky things. Especially for market researchers. The market research industry has traditionally relied upon recall- and memory-based methods for gathering feedback and insights. But there’s a ton of evidence out there that calls into question […]

Comments Off on Your Memory Stinks: HOW FLAWED RECALL & MEMORY BIAS POLLUTE MARKET RESEARCH AND WHAT CAN BE DONE ABOUT IT | Read More ›
America's Favorite Thanksgiving Pie

Dialsmith Discoveries | What’s America’s Favorite Thanksgiving Pie?

  Pie and Thanksgiving… they go together like, well… like apple and pie. And this time of year, especially here in the States, there’s a whole lot of attention being paid to both–I mean c’mon, we’re talking about two huge slices of Americana here. So, while we here at Dialsmith, […]

Comments Off on Dialsmith Discoveries | What’s America’s Favorite Thanksgiving Pie? | Read More ›
Brand messaging graphic

THE PSYCHOLOGY OF THE PUMPKIN SPICE LATTE (#PSL for short)

PUMPKIN SPICE – BECAUSE EVERYONE ELSE IS DOING IT Bagels, cookies, vodka, and even humus. Love it or hate it (is there an in-between?), you can’t escape it: Fall means pumpkin spice everything.  Everybody is getting on the pumpkin spice bandwagon. Thank you, Starbucks. So, how does this obsession happen? It’s […]

Comments Off on THE PSYCHOLOGY OF THE PUMPKIN SPICE LATTE (#PSL for short) | Read More ›